Within New Urban Tourism, part of the Creative Business Research Centre, we focus on tourism as an integral part of the urban environment. Tourists literally walk among locals and use the same facilities. In other words, they cannot be considered a separate entity. But how do these large groups of visitors affect cities and neighbourhoods? And can we find a way for tourism to benefit the city? For instance, can we design activities in such a way that they engender new local business, make places more liveable and make locals prouder of their neighbourhoods? What can we learn about this from studies carried out in other cities abroad? We take a holistic approach to tourism, combining an international frame of mind with a local approach. In our lab environments, in association with stakeholders, we design interventions designed to help us gain a better understanding of underlying processes in major cities and their surroundings and ultimately to improve these regions.
Ko Koens
Professor New Urban Tourism
Iris Kerst
Program Manager